1. Introduction: This Privacy Policy explains how LaunchPro collects, uses, discloses, and protects your personal data when you use our website, products, and services.

2. Data Collection: We may collect the following types of personal and usage data:

Full name, email address, and contact details, billing and payment information, IP address and geolocation, browser and device data, platform usage behavior (e.g., page views, clicks, session logs) communication preferences, interactions with AI features, bots, and automated support. Any content you submit through forms, messages, or surveys

3. Data Retention: We retain your data only as long as necessary for the purposes for which it was collected, or to comply with legal, contractual, or regulatory obligations. Inactive accounts and old data are regularly reviewed and securely deleted or anonymized after 24 months of inactivity unless otherwise required.

4. International Transfers: Your information may be processed or stored in countries outside of Australia. Where required, we use data transfer mechanisms such as Standard Contractual Clauses (SCCs) or ensure our partners are certified under frameworks such as the EU-U.S. Data Privacy Framework.

5. User Rights: You have the right to:

• - Access and receive a copy of your personal dataRequest corrections to inaccurate information

• - Request deletion or restriction of your data

• - Object to data processing for specific purposesWithdraw consent where applicable

• - Request portability of your data in a structured, commonly used format

To exercise any of these rights, contact us at support@launchpro.org. We respond to all legitimate requests within 30 days.

6. Cookies and Tracking: Technologies We use cookies, beacons, tags, and scripts to:

• - Understand user behavior and usage trends

• - Improve website performance and diagnostics

• - Deliver targeted marketing and remarketing ads

• - Enable core site functionality (e.g., logins, cart sessions)

You can manage or opt out of cookies at any time using your browser settings or via our cookie preference manager displayed when visiting our site.

7. Data Sharing: We may share your data with trusted third parties that help us operate and provide services, including:

• - Payment processors (e.g., Stripe)

• - Email marketing tools (e.g., Mailgun)

• - CRM and automation platforms (e.g., GoHighLevel)

• - Customer support and ticketing platforms

• - Data analytics and business intelligence tools

Each vendor is contractually required to protect your data and comply with privacy laws. We never sell your personal data.

8. Security Measures: We implement industry best practices to secure your data:

• - Encryption of data at rest and in transit

• - Access control and user authentication layers

• - Continuous system monitoring and backups

• - Breach detection and incident response plans

Despite our efforts, no system is 100% secure. In the unlikely event of a breach, we will notify affected users and relevant authorities as required by law.

9. Children’s Privacy: We do not knowingly collect or solicit personal information from anyone under the age of 16 without parental consent. If we become aware that a child has submitted personal data without proper consent, we will delete it immediately. If you believe this has occurred, please contact us at support@launchpro.org.

10. Changes to this Policy: We may revise this Privacy Policy from time to time to reflect changes in our services or legal obligations. When we do, we will update the 'Last Modified' date. Continued use of LaunchPro constitutes acceptance of the revised policy.

11. Contact Information: If you have questions or concerns about this Privacy Policy or how we handle your personal information, contact us at: support@launchpro.org

© LaunchPro 2025 www.launchpro.org Privacy Policy. All Rights Reserved.