LaunchPro's Terms of Service

Last Updated: August 2024

1. Introduction


These Terms of Service (“Terms”) govern your subscription to and use of the platform and services provided by LaunchPro (“LaunchPro,” “we,” “us,” or “our”).

Please read these Terms carefully, as they constitute a legally binding agreement between you and LaunchPro.

By completing the registration process, creating an account, or accessing or using any part of the platform or services, you confirm that:

You are of legal age to form a binding contract under the laws of Victoria, Australia.

The information you provide in connection with your registration is accurate and complete.

You have the authority to enter into these Terms on behalf of the business entity you represent (if applicable).


If you do not agree with these Terms, you must not use the platform or services.

LaunchPro reserves the right to modify these Terms at any time. Changes will take effect immediately upon posting. Your continued use of the platform after any changes constitutes your acceptance of the revised Terms.

2. Use of Platform

2. 1 Eligibility

You must be at least 18 years old to use the platform. By accepting these Terms, you confirm that you are at least 18 years old.

The platform is not available to employees, partners, or directors of competitors or to anyone who intends to gain access to the platform to compete with us.

2. 2 Account Ownership

Your account is conditioned upon your provision of complete, accurate, and current information during registration.

If multiple parties claim ownership of an account, LaunchPro reserves the right to suspend or terminate access until a resolution is reached. If you register on behalf of a business entity, that entity is the owner of the account.

Legal documentation may be required to confirm ownership in the event of disputes.

2. 3 Compliance with Australian Law

By using the platform, you agree to comply with all applicable local, state, and federal laws, including but not limited to the Privacy Act 1988 (Cth), the Spam Act 2003, and the Australian Consumer Law. You are responsible for ensuring your use of the platform and any services complies with relevant Australian laws.

2. 4 Third-Party Services

You may choose to integrate third-party services with the platform. You are solely responsible for managing these integrations and ensuring that your use complies with applicable laws. LaunchPro is not responsible for the actions or omissions of third-party service providers.

2. 5 Login Credentials

You are responsible for maintaining the confidentiality of your login credentials. You agree to notify LaunchPro immediately of any unauthorized access or use of your account. LaunchPro reserves the right to disable your login credentials for any reason, including suspected security breaches.

3. Payment and Fees

3.1 Fees and Auto Renewal

You agree to pay all applicable fees for your use of the platform, including subscription fees and any additional charges for services. Fees are non-refundable, and subscriptions will automatically renew unless cancelled before the renewal date.

3.2 Late Payments

3.3 Taxes

If your payment is declined or otherwise refused, LaunchPro reserves the right to suspend or terminate your account. Late payments may be subject to additional fees.

4. Termination and Suspension

4.1 Termination by LaunchPro

LaunchPro reserves the right to terminate or suspend your access to the platform for any violation of these Terms, for failure to pay applicable fees, or for any reason deemed necessary by LaunchPro. Upon termination, your right to use the platform ceases immediately.

4.2 Termination by You

You may terminate your subscription at any time by following the cancellation procedures outlined on the platform. No refunds will be issued for any fees already paid.

5. Intellectual Property

5.1 Platform Content

All content and materials provided on the platform are the intellectual property of LaunchPro or its licensors. You are granted a limited, non-exclusive, and revocable license to use the platform content for your business purposes. You may not modify, distribute, or use the content for any other purpose without prior written consent from LaunchPro.

6. Disclaimers

6.1 No Warranty

The platform is provided “as is” without any warranties of any kind, express or implied. LaunchPro does not guarantee that the platform will be error-free, uninterrupted, or free of harmful components.

6.1 Limitation of Liability

In no event shall LaunchPro be liable for any indirect, incidental, or consequential damages, including but not limited to lost profits or data, arising out of your use of the platform. The total liability of LaunchPro for any claim arising out of these Terms shall not exceed the total amount paid by you to LaunchPro for the services during the three months preceding the claim.

7. Indemnification

You agree to indemnify and hold LaunchPro harmless from any claims, liabilities, damages, and expenses (including legal fees) arising from your use of the platform, violation of these Terms, or infringement of any third-party rights.

8. Privacy Policy

Your use of the platform is subject to the LaunchPro Privacy Policy, which is incorporated into these Terms by reference. By using the platform, you agree to the collection, use, and sharing of your personal data in accordance with the Privacy Policy.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of Victoria, Australia, without regard to its conflict of law principles. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of Victoria, Australia.

10. Dispute Resolution

10.1 Informal Resolution

In the event of any dispute, you agree to first attempt to resolve the matter informally by contacting LaunchPro.

10.2 Binding Arbitration

Any unresolved disputes will be settled by binding arbitration in accordance with the International Chamber of Commerce Arbitration Rules (ICA), with arbitration taking place in Victoria, Australia.

10.3 Class Action Waiver

You agree to bring any claims individually and not as part of a class action.

11. Changes to the Terms

You agree to bring any claims individually and not as part of a class action.

  1. 12. Fulfilment Policy

  1. 12.1 Service Activation

  • Upon successful registration and payment of applicable fees, your subscription will be activated immediately, granting you access to the platform and its features.

  • If for any reason there is a delay in activation, please contact our support team at support@launchpro.org, and we will work to resolve the issue promptly

  1. 12.2. Access to Services

  • Once your subscription is activated, you will have continuous access to the platform and its features for the duration of your subscription period.

  • Our platform operates 24/7; however, scheduled maintenance or unforeseen outages may occur. We will notify users in advance of any planned downtime.

  1. 12.3 Subscription Renewals

  • All subscriptions are set to automatically renew at the end of each billing cycle unless cancelled by the user before the renewal date.

  • You will be notified of upcoming renewals and any changes in pricing ahead of time.

  1. 12.4 Cancellations and Refunds

  • You can cancel your subscription at any time via your account settings. Upon cancellation, your access will continue until the end of the current billing cycle, but no refunds will be issued for any fees already paid.

  • In the event of a payment issue or dispute, we will work with you to resolve the matter, but no refunds will be issued for services already rendered.

  1. 12.5 Changes to Services

  • We reserve the right to modify, enhance, or discontinue features and services at any time. Users will be notified of any significant changes to the platform that may impact their use of the services.

13. Contact Information

If you have any questions or concerns regarding these Terms of Service and Fulfilment Policy, please contact us:


Email: support@launchpro.org

14. Definitions

"Communication Surcharges": Fees associated with SMS, voice, or other communication services used via the platform.

"Third Party Services": Any services provided by third parties that are integrated or used in conjunction with the platform.

"Platform Account": The account you create to access and use the platform.

"Platform Content": Content, data, and functionality provided through the platform, excluding user contributions.