LaunchPro's Terms of Service

Last Modified: June 3rd, 2025

The following terms and conditions govern your Account and use of Services with LaunchPro.Your contract and account is with LaunchPro, operated by Flow Leaders Pty Ltd, ABN 87644008908 - which is an Australian-based company.

Plan Pricing (Effective June 2025):

  • - LaunchPro Essentials: $127 USD/monthLaunch

  • - Pro Professional: $297 USD/month

  • - LaunchPro Scale: $497 USD/month

Plus costs of consumables, including additional charges for:

  • - Email sendingPhone lines and calls

  • - SMS

  • - AI-generated content and AI chatEmail verification

  • - Other usage-based services

All additional usage and pay-as-you-go charges are detailed at launchpro.org/pricing. Users will be notified when their usage approaches or exceeds the plan limits.

Email Verification Costs

LaunchPro includes email verification to help protect your domain and reduce bounce rates.

This feature is enabled by default and incurs $0.0035 USD per verified email. Users may disable it in Business Settings. Disabling may impact your email deliverability and compliance. LaunchPro assumes no responsibility for domain reputation or outcomes related to email practices.

By signing up for LaunchPro services or using the LaunchPro website (our “Services”), you agree to be bound by these Terms of Service, including our Privacy Policy, Cookies Policy, and, where applicable, Data Processing Agreement.

1. User Agreement

  • - LaunchPro is in ongoing development.

  • - The software may contain errors or experience downtime.

  • - Onboarding consists of one 60-minute Zoom call for basic integration setup (e.g., Stripe, Facebook, Google).

  • - Additional services such as migrations or custom setup are paid (see launchpro.org/services).

  • - You are solely responsible for your data, including backups and recovery.

  • - Service is billed month-to-month and may be cancelled anytime.

  • - Account transfers to another platform incur a $1,000 USD fee.

  • - Usage beyond included limits will incur additional charges (launchpro.org/pricing).

2. Account Terms

  • - You must be 18 years old or have guardian consent.

  • - You agree to provide accurate registration info and secure your password.

  • - You are liable for all content uploaded, including compliance with legal requirements.

  • - Violations of these terms (e.g., uploading prohibited content, breaching laws, or sharing login credentials) may lead to account termination.

3. Account Activation

  • - The person signing up is the Account Owner.

  • - If you sign up for an organization, you confirm authority to bind the entity to these terms.

4. General Conditions of Use

  • - Support is available via email and live chat for paid users.

  • You must not:

    • - Use the service for unlawful purposes

  • - Copy, resell, reverse engineer, or misuse the platform

  • - Store sensitive data without assuming legal responsibility

  • - Impersonate LaunchPro or its affiliates

  • - LaunchPro is not liable for unauthorized use, and you accept full responsibility for customer interactions.

5. LaunchPro Rights

  • - LaunchPro can modify or terminate the service at any time.

  • - We may suspend or refuse service at our discretion.

  • - Employees may also use LaunchPro.

  • - In account ownership disputes, we may request documentation to determine rightful control and suspend access until resolved.

6. Limitation of Liability

  • - Services are offered “as is.”We are not liable for indirect damages, including profit or data loss.

  • - Maximum liability is one month’s subscription fee or $100 USD—whichever is lower.

7. Intellectual Property & Content

  • - You retain rights to your content.

  • - By uploading, you grant us permission to store, display, and access it.

  • - You’re responsible for ensuring compliance with applicable laws.

  • - Feedback submitted to LaunchPro becomes company property.

8. Payment of Fees

  • - Monthly charges are automatic via card on file.

  • - Disputes must be reported within 14 days.

  • - GST is included for Australian users.No refunds will be issued for any reason.

9. Cancellation and Termination

  • - You may cancel by submitting the LaunchPro cancellation form.

  • - All data is permanently deleted within 72 hours of confirmed cancellation.

  • - Back up all data before requesting cancellation—LaunchPro is not liable for lost content.

  • - Transfer requests must be submitted before cancellation. Transfers incur a $1,000 USD fee. We are not responsible for data loss during migration.

10. Price Changes & Service Modifications

  • - Plan prices may change with 30 days' notice via our website or in-app notification.

  • - Users subscribed before June 2025 will retain original pricing unless they cancel or pause their account.

11. Optional Tools & Third-Party Services

  • - Use third-party tools at your own risk.

  • - We offer no warranties or guarantees for these services.

12. LaunchPro Support & Services

  • - Free support includes bug fixes, tech troubleshooting, and feature walk-throughs.

  • - Done-for-you, migration, and extended support are paid services (see launchpro.org/services).

13. Legal Information

Business Name: LaunchPro™ by Flow Creatives Global Pty Ltd

ABN: 87644008908

Billing Address: 18A Kintore Crescent, Box Hill. Vic 3128 Australia.

Support Email: support@launchpro.org

14. Dispute Jurisdiction

All disputes are governed by the laws of Victoria, Australia. You consent to exclusive jurisdiction of courts located in Victoria. For international users, jurisdiction will align with the enforcement rules of Victoria’s legal system.

© LaunchPro 2025 www.launchpro.org Terms of Service. All Rights Reserved.